Why Don’t You Leave?

I've had a few people ask me how I ended up in Minnesota—the frozen north, Rocky and Bullwinkle country, Fargoland—after living in California for a decade and owning a home in Colorado. It is pretty simple and I think this song is a fairly straight-forward reminder, at least of California.

Oh there ain't no rest for the wicked
Money don't grow on trees
I got bills to pay, I got mouths to feed
There ain't nothing in this world for free
I can't slow down, I can't hold back
Though you know, I wish I could
There ain't no rest for the wicked
Until we close our eyes for good

Living in Southern California without a big inheritance safety net was like living on the edge of destruction for most of those years. “I got bills to pay, I got mouths to feed” and every time I got a little safety margin built up it came crashing down on me with some piddly medical issue (we never had any major medical issues in California). California is a great place for skilled single people and an ever greater place for people who come from money. I moved there as the provider for a single-income family I was running-in-place for all but the very last year of my life in California. That last year, I was working full time managing QSC’s Tech Services department, going to Cal State Long Beach full time at night, and doing as much of the husband/father thing as I could manage while working and going to school 60 hours a week.

I remember standing in the middle of QSC’s chassis assembly area one afternoon. I was in that spot because I’d been in an engineering/marketing meeting earlier and I needed to install some upgraded product verification software in the assembly Audio Precision test fixtures. While I tried to upload the software, I was being bombarded by questions from people on the assembly floor, the final product test techs, and people who heard I was out there and had questions they’d been saving up for the next time they saw me. Tech Services was in another building and I didn’t venture into the assembly area any where as often as I had when I’d been the Manufacturing Engineering Manager; the job I’d had for the previous five years. The new manufacturing management regime didn’t spend a lot of time explaining itself or answering questions from assembly personnel, so there was some pent-up energy out there looking for an outlet. One of the techs, Tom Northway, watched a while and, when there was a small break in the action, said, “You have the answers for all of us, don’t you?”

I don’t think I ever felt like I had anywhere near enough answers, but I always thought I owed anyone who cared enough to ask for my help, or advice, some kind of attempt at providing that help. The end result, for me, was that I totally burned out trying to be everything to everyone, often at the same time. One of the things that originally attracted me to electronics engineering was the fact that I could focus all of my attention on a problem, a project, or even just a small aspect of a product design and no one would expect me to do anything else. By the time I left QSC Audio’s manufacturing management, I’d practically forgotten everything I knew about focusing on one thing. Moving to Technical Services was the right thing for me to do, for myself, but it was too little, too late. By then, I was so mentally tired that getting out of the California rat race seemed absolutely necessary.

That moment on the manufacturing floor where all of those minutes, hours, and years of constant head-spinning management frustration was eye-opening. For at least a year, I had been telling my family that I was leaving when I finished my degree at Cal Long Beach, but that frantic, frustrating, multitasking moment and Tom’s question sealed the deal. At that moment, I knew I was on the road again; a phrase that has followed me since 1965. Bob Dylan’s line, from “On the Road Again,” has been a song always near and dear to my heart, “Then you ask why I don't live here. Honey, how come you don't move?”

That’s a pretty good description of life in southern California. All my life, I’d heard about “La La Land” and how that “good old Midwestern work ethic” would blow away California (and New York). Don’t believe that shit for a second. Everyone who doesn’t have a permanent silver spoon stuck to their lips is running in place. The pace is frantic, the pressure is intense, the competition is fierce, and the cost of failure can be catastrophic and there are 100 people waiting in line to take your place, if your place sucks. If your place is a really good life, home, job, or opportunity, there are 100,000 people waiting to take it away from you. They probably won’t steal it from you. They’re just waiting for you to drop the ball for a few seconds and they’ll pick it up before you even know you dropped it. And when you lose in California, you might lose everything. The distance from superstar to living under a bridge is far shorter than you can imagine. The path back up is filled with traps, obstacles, opponents, and expenses.

I “made it” in California. I succeed in an occupation that has more failures and escapees than most (engineering). I supported my family in a middle class manner without a college degree or a nickel of inheritance or outside support. I even managed to collect a respectable college degree before I left; after almost 25 years of night classes. When I left, I was more than ready to move and I have never once been tempted to move back to the Golden State's constant stress and motion, high rent, and the precarious lifestyle of the middle class in California. And that is why I’m here in Rocky and Bullwinkle Land.

Messy Exits and Revising History

I started writing this the day I came back from the auction of McNally Smith College’s equipment. I wrestled with all of my thoughts for several months afterwards. The end of that school was in no way a surprise to me, but hearing that the end came so incompetently and ruthlessly was a surprising disappointment. I'd thought that I had put the place and its dysfunction behind me after retiring in 2013, leaving the Cities in 2015, and unintentionally disconnecting from too many of the people I loved and respected because the 50 miles between the Cities and Red Wing turned out to be a far greater psychological gap than physical. When I started getting emails from friends still at the school and friends who were still more connected to the place than me, my first response was anger. I'd been there long enough to blip past the "denial" stage without much effort. "Bargaining, depression and acceptance" weren't difficult to transition through, either. But, if I'm being honest with myself, I'm still holding on to some anger about the way good people were treated by seriously bad people and how academia's incompetent, corrupt, and lazy fingers got hold of an otherwise useful school and turned it to crap so easily. 

The scene of the MSCM auction on June 22. Almost all of the bidding was done on-line.

Like the nitwit I am, Thursday morning (June 22, 2018) I decided to attend the 2nd day, Thursday, of the McNally Smith College of Music (MSCM) equipment auction. As a more intelligent person might have suspected, it was a sad affair that offered no closure, no celebration of the good years the school experienced, and not even much camaraderie (except for the lucky chance that ex-student, ex-MSCM employee Sam Clark was there for a few moments and he stopped to talk before heading back to work). At the 9AM start of the auction, most of the people physically at the auction quickly realized that they would be overwhelmed by the on-line bidders, which meant very few of the in-person participants participated enough to make their presence worthwhile. Like me, they didn’t stay long even though the auction continued until a little after 6PM. I left about 10:30AM and by then there were fewer than a dozen people in the auditorium who were not associated with the auctioneer’s staff.

In a perfect world, I’d have found some comfort in a group of graduates and faculty outside in the court yard playing music. Instead, I discovered the school’s ex-president, Harry Chalmiers, talking to a friend who also was once a McPhail instructor, like Harry. Over the years Harry headed McNally Smith, he took advantage of more perks than you’d hope a small college might have to offer; from luxury housing, to overseas vacations with his wife, to free recording services and performers for his “compositions,” to using his position for self-promotion, to an large and well-appointed office that might make a Washington lobbyist blush, to casual work obligations for the school that often seemed secondary to his actual interests. To many of us, his claim to fame and his office was an unlimited willingness to lavish outlandish public compliments on Jack McNally and Doug Smith (aka “J&D”): words that would have made people with actual accomplishments want to escape out of embarrassment. The first half hour of every commencement Harry presided over was a hilarious litany of Jack and Doug worship. If you where there before Harry, Jack and Doug’s minimal contributions (and financial profiteering) were pretty much a given and their efforts to purge the school’s history of the people who actually made the place work and to replace their efforts and success with a fabricated fable of themselves was a sad, painful story. Harry used to brag that “I have the best job in the world” as president of the school. Many of us suspected that was true, even if we couldn’t figure out the functional aspect of that “job” outside of flattering J&D at every opportunity and creating as much distance between administration and the actual activity and function of the school as possible.

It is slightly entertaining that these characters liked to pose next to equipment they didn’t use, understand, or even know why it was there.

For a moment while standing outside of the wreckage of Jack, Doug, and Harry’s legacy that June morning, Harry’s story and opinions changed substantially since his last formal public statement to the press. Now, he imagined he had a book to write about “what really happened” in the whole MSCM debacle. Worse, he thought he had the insight and skills to write a “leadership” book. (I guess if JP Morgan’s Jamie Dimon can claim some place in the “leadership” hierarchy anyone can.) Right after the school’s collapse, Harry was hustling the delusion was that the school simply ran out of time in making the conversion from for-profit to non-profit. In reality, the universe doesn't print enough time for incompetent, greedy people to find a mission. Jack, Doug, and Harry never really got a grip on what the school's business was. Jack and Doug thought the school was about "making me a ton of money without me having to do a lick of work." Harry thought it was a place where he could pretend to be a "leader" and a musician and make a lot of money without having to get his hands dirty making hard decisions that would involve requiring administrative people to be more useful and productive and less political. Harry built an empire of administration, equal to the number of instructors in the school and way more expensive, and that is what toppled the business. Jack and Doug extracted money from the school like it was a rich daddy who just wanted to keep his kids happy and out of the way without having a clue what would happen when daddy's pile of money ran out.

I was in the room for some of those discussions, years before Harry arrived, and it was obvious why non-profit was a non-starter: Jack and Doug weren’t willing to give up the giant pile of cash they paid themselves from the school’s annual profits. Suddenly, as of that June morning’s conversation, Harry said the school ran out of money because Jack and Doug extracted “millions” from the school’s bottom line during the flush years and put as little as possible back into the facilities and nothing into what probably should have been an endowment for the school to use in hard times. That Thursday morning, Harry’s argument for the school’s failure was that J&D’s “share” of the school’s income was so large that it didn’t allow the school to build any sort of savings buffer to carry it through when emergency expenses came up or income went down. Harry was not the first employee to realize that, but he might have been one of the last. Around the time the school changed its name from Musictech College to MSCM it became obvious that the real school mission was "make Jack and Doug rich without asking them to do anything useful. From equipment purchases to using student fees for actual student activities, it was clear that administrative lackeys had received the message, "Don't spend any money that can be flipped into Jack and Doug's profits at the end of the semester."

Harry’s new insight was not even close to being a new story. I’ve heard variations of that from everyone I know who was in a position of administration at the school. Jack and Doug, two mostly absentee company owners (to them it was always more a “company” than a school), extracted enough money from the school every year to fund a second school. According to Harry, Jack never met a pile of money too large to be quickly and foolishly spent. So, it’s possible that Jack is at least inconvenienced, if not bankrupt. Unlikely, but almost imaginable. Most likely, his money is safely protected in “retirement savings” and property and bankruptcy is just a corporate tax and responsibility dodge. According to Harry, Doug, has squirreled away “plenty of money” in retirement accounts that are untouchable by bankruptcy courts. The media’s stories about Jack and Doug “loaning” the school money to keep the doors open are as half-researched and gullible as you’d expect from a news media staffed mostly with lazy, entitled, rich-kid interns. If I were betting my money, I’d bet that J&D put themselves on the list of creditors just to make one more extraction from the school’s victims: sorry, I mean “students” and ex-employees.

In the 13 years I worked at the school, I never saw any evidence that sacrifice was among the things Jack and Doug were willing to do for the good of the school. J&D liberally used facilities, employees, and students to produce their own musical abortions; as did Harry. Their seldom-used offices were as large as most student apartments, while their participation in actual school management was so slight someone who was once the head of Admissions barely knew who they were. Harry’s office could have been, and should have been, a classroom or an office for several administration characters.

Harry going on about how brilliant J&D were to hire him and to manage to dress themselves in robes that day.

NOTE: At this point, does anyone else see the irony in McNally and Smith being bounced from McPhail, starting Guitar Center/Musictech, moving to St. Paul which spawned IPR and the other Twin Cities music production competition, and finally naming their school after themselves forever cementing their memories as incompetent mismanagers in business and academic history? Maybe they should have skipped some steps and just called their new guitar lesson business “McFail?” At least when someone looks up Jack McNally and Doug Smith it wouldn’t be a story about their personal failures with their names plastered all over it. For a pair who were once so concerned about “perpetuity” they sure found an interesting way to get there. 
 
There are good things to be taken away from the school and my experience there. The school became successful largely because of the vision, hard work, talent, and expertise of one great manager, the school’s director when it was still called “Musictech” and the man in charge of the move to St. Paul; Michael McKern. McKern staffed the school with excellent teachers, found, hired, and managed an incredibly efficient administration staff, designed the school’s studio complex, administrative offices, and classrooms, managed the school’s rapid growth with class and competence, oversaw maintenance and expansion, carefully selected and installed appropriate equipment for the school’s educational mission, and provided staff and students with a mission that was summed up in the school’s name and reinforced by consistent commitment to our students’ best interests and careers. J&D observed all of this hard work from a safe, comfortable, and non-functional distance. After it appeared that Michael had the school running smoothly, they “took over” by replacing him with an assortment of academic “professionals” who steadily degraded the school to its final state. McKern’s efficient and lean administration was replaced with a staff that, in the end, gave the school a 1:1 administrator-to-faculty ratio that was not only inefficient and unresponsive to anything but serving itself, but inexcusable in its expense and irrelevance.

Once J&D decided to turn the school over to traditional academic administrators, all of that mission stuff vanished. When they decided to honor themselves by renaming the school, and selling that as something that was decided by anyone but themselves, the die of self-destruction was cast. Any interaction with Jack or Doug would immediately inform a sentient person that their sole “mission” for the school was to pack their pockets as quickly as possible with the least possible effort required from them. J&D were particularly susceptible to lavish and slavish compliments and most of the so-called “professional academic” mismanagers and academics picked up on that quickly and used it to pad their own nests and degrade the school and its operations.

Not many businesses—educational or otherwise—have a real mission. Most organizations arrive by accident, succeed by accident and luck, and wander through their history as clueless as a headless horseman. For a brief period in its 35 year history, Musictech College had a mission and any student or employee lucky enough to be there then should treasure that memory for what it was; a rare opportunity in a rare moment.

Brave Spirits or Just Dumbasses?

In August of this year, John Baccigaluppi wrote a TapeOp End Rant titled "An Endangered Species?" The gist of this article was "The beauty of older analog gear is that we can actually fix it with fairly common parts, or at least we have been able to so far. I recently sent a pair of 1950's-era RFT bottle mics to Scott Hampton, of Hamptone in order to upgrade their power supplies and he had this to say, ‘These things are beautiful, in the fact that it's like working on a 1940's truck. Everything is easy to access and is straightforward. [The work is] going quick and smooth.’" This is a much different experience than troubleshooting why a DAW stopped working after the operating system was updated." I’ve owned 1940’s trucks and I remember that they needed major work about every 10,000 miles, could barely make 10mpg, puked out climate-changing emissions including lots of unburned fuel, were noisy, unsafe at most speeds, and rusted as fast as sugar in water. I’m unimpressed. My response to that column was: 


While it is always entertaining to hear old men (or old souls) rhapsodizing about when “spirits were brave, the stakes were high, men were real men, women were real women and small furry creatures from Alpha Centauri were real small furry creatures from Alpha Centauri,” John Baccigaluppi’s “An Endangered Species” harping about the deficits of lead-free solder was funnier than I suspect it was intended to be. Solder defects have always been a substantial part of electronic equipment failures. In the 80’s, I had a side business repairing Roland Guitar-to-MIDI converters because that company failed to anticipate the mechanical stress of their power supply components on their fragile circuit boards. In my MI equipment repair career, I would estimate that at least 75% of all electronic component failures were initiated by solder connection failures. Even the often-praised point-to-point tube circuits were known to rely on their unreliable mechanical attachment to the terminal posts because the heat from the tube circuits and the lack of flux removal caused the lead to degrade into powdery lead-oxide. As many companies demonstrated over the last century, the beauty of tin-lead solder was that any half-trained chimp could make a mediocre but hard-to-inspect solder connection, but the flaw in that technology was that the circuit designs were rarely conducive to sufficient removal of the flux residue which led to deterioration of the connections with heat, moisture, or just oxygen exposure. 


Like the lovers of big iron American cars, unreliable but repairable out of necessity overweight vintage motorcycles, and lead-based ceramics, Baccigaluppi’s rhapsody for the days past when equipment failed often but could sometimes be repaired with enough effort, patience, and money is nothing new. However, those old vehicles rarely survived 50,000 miles without some sort of major overhaul and while they might have survived in a climate-controlled garage for “60 to 70 years” they were useful transportation for about three years before the cost of repair overwhelmed the cost of replacement. Today, a car that doesn’t last for at least 200,000 miles before needing major work is clearly a lemon.


Likewise, I suspect at least a few thousand “vintage” large format consoles have ended up polluting the nation’s water supply because their performance and capabilities didn’t warrant the cost of repair, let alone the real estate necessary to house that equipment. Like old cars, motorcycles, and pottery, the collector/hoarder business in audio equipment is coming to an end. Baccigaluppi asked, “how many pieces of classic recording gear have you seen in a trash dump?” Last fall, I took a “ghost town Detroit” photo tour and saw a building full of “classic recording gear” and broadcasting gear abandoned to metal scavengers in a Detroit public school building: MCI and Otari tape decks, racks of AT&T patch panels, recording and broadcast consoles, effects and signal processing gear, and piles of audio and video patch cables. The school had, supposedly, tried to find a buyer for the broadcast vocational school’s equipment, but no one was interested. So, sooner or later all of that stuff will end up in a trash dump. About a decade ago, I had the opportunity to obtain a pair of Otari consoles that had been used on the first Star Wars movie, just for the cost of getting the consoles out of a 3^rd floor warehouse and finding a place to store them. No thanks. So, to the trash dump they went along with a warehouse full of 1970’s and 80’s video equipment.


Some products are worth salvaging, if just for the historical value. Most electronic products are obsolete regardless of whether that was “planned” or not. There is an educational value to repairing an old piece of gear and that shouldn’t be discounted too quickly. There are, however, good reasons why the old equipment gets discarded for the new. There is a wide line between tossing a $600-1,000 phone every year to “stay current” and spending hundreds of hours maintaining old equipment that isn’t even close to capable of performing to modern standards. I suspect the best way to decide where you draw that line is by determining what your time is worth.

That response appeared in this month’s TapeOp Letters to the Editor. It was also interesting to read this month’s end rant about how much maintenance analog equipment needs to be marginally musical and how TapeOp’s editor warns newbies away from the stuff for that reason. 

POSTSCRIPT: My grandson gave me his old eBike because it needs a lot of work after a season and a half of daily commuting; especially because of the damage the bike suffered during a Minnesota winter in the Cities. One of the components that failed was the throttle, which is a Hall Effect transistor-controlled electronic device. Wholesale, the throttle is a $2 Chinese-made part, but there doesn’t seem to be an easy way to obtain that part in the USA except through the bike’s distributor. 

The part is assembled in a way that doesn’t allow for disassembly for repair without either carving into the case or finding a way to dissolve the cyanoacrylate that was used to glue the part together. So, repair is close to impossible and impractical. While waiting for the replacement, I’ve fooled with troubleshooting the circuit and became facinated with the idea that this kind of assembly would fail since it has not real moving parts. 

When an engineering friend was visiting us, I asked if he had some thoughts about why this part might have failed and he tossed it back in my face, “Are you kidding? You know the transistor is mounted on a circuit board, right? Most likely a solder joint failed.” Of course, I should have known that. Consistent with my 55+ years of electronic engineering and manufacturing experience, most likely the failure is a soldering fault.