Monday, October 8, 2018
DiGiCO ROI Baseline
The damn things don’t hold value well, do they? Any rational user would expect to see no more than a 1 year ROI on this kind of technology, but who's counting?
Monday, October 1, 2018
Overrating Repairability
Back in the mid-80’s I thought I had a small vision of the future. I imagined that there would be a much larger market for small, high fidelity, high reliability power amplifiers for the home studio market. First, I talked Pat Quilter into designing a one-rack-space Series One amplifier for that market; the QSC 1080/1100. From my own studio experience, I added a pair of headphone jacks for control room monitoring, with independent and easily replaceable limiting resistors so that two different monitor headphones could be plugged into that amp with the expectation that the acoustic output would be the same on both phones regardless of sensitivity or impedance. My contribution to the company’s documentation was the schematics that were found at the back of every owners’ manual for more than a decade. I also spec’d all of our circuit boards at 2 mil thickness to make servicing easier without causing damage to our boards during repair and to add to the durability of our products. I even argued that slotted screws were more repair-friendly than Philips screws, due to my experience working on Japanese motorcycles. (I was wrong in that argument.) 40 years ago, I was a big believer in designing field-repairable products. Today, not so much.
I have a long career in music instrument (MI) and audio equipment repair. That means, I have worked on equipment from the end of the tube design period through the 30-some years of analog equipment and discrete-to-integrated-circuit designs to today’s surface mount technology (SMT) components and our current age of equipment that is so complicated it is very nearly unrepairable for anyone but factory technicians. I have worked for several manufacturers, either as a captured employee repairing company products or as an independent tech working as an authorized service center or repairing equipment long past warranty. I’ve worked on a lot of equipment after someone else has attempted to make repairs. I’ve seen butchered single-sided printed circuit boards (PCBs), slaughtered double-sided PCBs with nonsensical jumpers scattered all over the board to bypass the wreaked traces, and point-to-point terminal strips so buried in cold solder that I needed a bottle of flux to get the solder to flow well enough to remove past repair attempts. And those messes were often created by factory authorized service center technicians and even the factory technicians! There are at least two well-known, high end Eurotrash console makers (who may or may not remain nameless) that were infamous for shipping new consoles with so many butchered and jumpered boards and wiring harnesses that we just assumed their crap would need reworking out of the crate. All of that equipment was repairable, but it needed repairing on a constant basis; rarely less than every 100 hours of use.
In fact, most of the products from our past that are “repairable” were made that way because their expected lifetime was incredibly short without occasional repairs. The old VW air-cooled motors lasted about 35,000 to 50,000 miles between major overhaul (35 for the van, 50 for the Beatle). In the good old days, an analog tape deck required recalibration with every new reel of tape and serious and expensive maintenance every two thousand hours (about 250 8-hour-days) of operation. In modern vehicles, safety features like crumple zones, air bags, ABS brakes, and other electronic-controlled features and functions limit repairability to module replacement because of their complexity and design. It’s not just the SMT components, but the incredible increase in complexity of the circuit designs that limits field repairs.
However, we’re at a point in auto manufacturing history where any vehicle that doesn’t last 200,000 miles between major service intervals is considered a lemon. Other products offer similar longevity expectations. I’m still using a 2008 Dell laptop, although it is on its 3rd keyboard (which was designed to be easily replaceable). While Millennials seem to think a cell phone is obsolete after a year or less, my flip phone has been working just fine for the last decade and it is still on the original battery. Televisions usually get replaced becauses they are “too small” or don’t have current features, not because the CRT or other tubes and components have failed. Appliances are often handed down to a home’s next owners because, on average, Americans stay in their houses fewer years than an appliance survives.
Much of what we buy today can be repaired, it just costs so little to replace it that we do that instead. Click and Clack, the guys on the old Car Talk NPR radio show once estimated that it cost an average of $600/year to maintain an old car, far less than car payments. People still buy new cars, even when their current vehicle is probably good for another decade or two. My father, on the other hand, habitually traded in his “old” Chevy at 50,000 miles because he was used to his cars falling apart about then; and losing trade-in “value.” My first decent vehicle, a 1973 Toyota Hilux pickup, lasted for 350,000 miles with a valve job at 250,000 and a rear transmission seal at 275,000 being the only significant necessary repairs. I sold it for almost exactly what I paid for it, thirty years later. Now that is both longevity and repairability, but no crumple zones, no ABS, decent fuel economy but lousy emissions, lots of vehicle noise, and not much interior comfort. My current 2008 Nissan pickup has most of the creature comforts and safety features of the best car; at least as of 2008. It is pretty servicable, too. My brother’s new Toyota coupe looks like a nightmare to service, but it has a 100,000 mile power train warranty.
Finally, while there is lots of talk about fighting the disposable product economy, there isn’t much energy going into actually doing it. Consumers are quite happy being ignorant about how practically everything they own works. I would bet that the percentage of consumers (including musicians and studio owners) who are capable of repairing even the most simple electro-mechanical problem is less than 1% and many of those would rather they didn’t need to. At some point in manufacturing history, someone asked “How many customers read our detailed owner’s manual with maintenance and service information?” When the answer came back, it was obvious that was a waste of time and effort. Soon after, someone asked, “How many customers care if a service manual is available?” That discouraging answer eliminated service manuals. As long as those kinds of questions keep getting money-saving answers, you can assume servicability will continue to vanish.
If you really like working on old junk, there is more than enough of that crap availble out there for you to play with. Since all of the post-Boomer generations appear to be mostly bdisinterested in “vintage” crap, prices are falling and demand is vanishing. At that rate, you should be able to buy Grandpa’s muscle car for less than your father paid for it. Hurry, though. Old stuff is showing up in the dump on an accelorated schedule. Turns out, most people would rather recycle old equipment rather than wrestle with fixing it.
The other end of the decision process is function, value, and price. For the cost of a 24-track record head you can buy 24-or-more high definition preamps with a high-resolution A/D interface that will likely last for a decade or more with no maintenance required. For the repair cost of a vintage Eurotrash tube condenser microphone, you can buy a modern condenser microphone that will emulate a whole collection of vintage microphones. If that kind of analysis doesn’t convince you to reconsider tossing good money after bad, you are clearly convinced that there is something special from obsolete technology and I can’t (and wouldn’t want to) change that.
Wednesday, September 19, 2018
My Concept Band
[NOTE: Getting to the point will take a while, so if you just want to know what my concept band idea is, skip to the last couple of paragraphs.]
When I was 13, I wrote a pissed-off fan letter to Downbeat Magazine that was mistakenly accepted as a review of what has become a classic modern jazz record. The magazine paid me $25 and included a Downbeat press pass with the check. I should have saved both. In one of my early attempts at running away from home, I saved up my newspaper route money, bought a bus ticket to Kansas City, and spent a day and two nights exploring the jazz clubs around 18th and 12th Streets. I lucked out and got to see the Dave Brubeck Quartet (one of my heroes at the time), a Stan Getz group, and a lot of local talent (or folks I didn’t know at the time). There was a lot of music going on those nights and nobody even asked if I was old enough to be where I was. There were other kids in some of the clubs, but most appeared to be working as dishwashers or busboys. There was no amplification of any sort, other than an occasional small guitar amp, of instruments or vocals in any of those clubs and I was never unable to hear the music.
A few years later, I was in a rock band that was mostly known for being loud. The guy who ran the band was the only son of the family who owned the Little Rock, AK airport, at the time the largest privately-owned airport in the US (at least, according to the band leader). He bought Fender Dual Showman amps for . . . everything. We were a 4-piece band (guitar, keyboard, bass, and drums) with 6 Dual Showman amps on stage and at least 8 Fender cabinets with either a 15” or a couple of 12” speakers in each box. The band lasted for two summers, with a version or ten that carried on, occasionally, into the 90’s. During the school months, I was in a half-dozen more local bands, which were also pretty damn loud. For a bit, I was done by 1967.
I moved to Dallas, TX for one of the state’s many bogus for-profit technical schools. The state was famous back then for that kind of crap, too. For me, it was an opportunity to see many of the soul bands and singers I’d idolized and imitated in my own bands. One stand-out performance was an Atlantic soul review at the State Fair auditorium. Sam and Dave were the headliners and the PA system was a pair of Shure Vocalmaster columns. I’d guess the auditorium held at least 1,000 people and the audience was rocking. Still, the band sounded great and the vocals were absolutely audible with less electric and acoustic power in the sound system than the average duo brings to a piano bar today.
Skip forward to 1982.
I had been in bands and performing acoustically since I was 15, but I’d given up performing a few years earlier to focus on my recording studio and live sound business. One of the last recording sessions I did was pf a local jazz group live in a popular nightclub. To reduce acoustic complications and improve the sound quality of the recording, I’d decided to use my studio’s JBL 4311 monitors as the FOH speaker system. The club held about 100 people and the band, in their last performance before leaving town, packed the club. Not only did the studio monitors and a 120W amp do the job well, but during breaks the many musicians in the audience came up to me to ask where the FOH mains were. The speaker system was so small they didn’t identify the speakers as the sound source.
Since those years, I’ve worked for a pro sound amplification company, QSC Audio Products, in a variety of engineering positions, freelanced as a recording engineer, live sound tech and FOH or monitor engineer, and spent 13 years as an instructor at a music technology college. Mostly, I’ve seen amplification equipment and audiences abused by the technology and general purpose ignorance. Performers are almost always too loud, audiences compensate by being even louder, and nobody from the performers to the audience is paying any attention to 99% of what’s happening on stage. What I learned from 55 years of being on every position possible during a music performance is that volume is not anyone’s friend. If your audience is going to listen, they will be quiet and listen. If you suck or they are assholes or imbeciles, they will out-shout any PA system made. So, there is no point in amplification beyond the acoustic output of a decent acoustic guitar or upright bass or a reasonably well-projected human voice.
With that in mind and the fact that I am no longer inclined to believe that anyone not laundering money for a cartel or mobster is in music for the money, my music group concept is one that would be as close to pure acoustic music as possible. For example, I would like to play bass in this group and I don’t own an upright bass, but I do own a homemade electric bass that I love to play and a Roland’s 20W Bass Cube with a “squeeze” button that limits the amp’s output to the right volume for playing with acoustic instruments. With a little taste and some listening skills, an electronic keyboard could fit into this concept, along with any other acoustic instrument. In fact, the more the merrier. All vocals will be sans-microphone or PA. We’ll just have to sing louder than the acoustic instruments, which is the effect recording engineers are going for regardless of the instrumentation. (You didn’t really think Robert Plant sang louder than Jimmy Page’s Marshall, did you?)
Music-wise, I’d like to break out of the usual suspects of Beatles, Stones, Eagles, etc. and do a lot more modern music; maybe stuff from this century? A few jazz standards and some off-beat stuff from the past would be ok, but too much of that and we’re back to being just like everyone else. Let’s be honest. We’re not in this to remind our audience that they are old. We’re supposed to be entertaining and surprising. If you can find a way to surprise anyone with “Poncho and Lefty,” “Tequila Sunrise,” or “Let It Be,” I’ll be amazed.
Monday, September 3, 2018
Pearls before Swine
In the late-70’s I was playing out my string with a show band I’d led for about three years. Everybody was moving on. The bass player’s wife had their first kid and another was on the way and he needed to focus on his career (mechanical engineering). The drummer wanted to work a lot more, since he was a low-paid Nebraska high school teacher, and he’d found a 5-day-a-week supper club band he wanted to join. The first to leave, our keyboard player, had snagged a scholarship at Juilliard.and he was leaving for school in another month. I had started working with a kid who I’d eventually end up partnering with in the Wirebender studio and live sound. We all wanted it to end and we all had good reasons. We stayed friends and occasionally hung out after the last gig, but that was the end of our musical relationships.
When this band was a 4-piece, we covered most of the Top 40 and filled in spaces with originals and blues oddities and we played for money. We’d fired our management company a few months earlier, but the agency still wanted us to work some of the last scheduled gigs. We owned the band name, so it was either us or find someone else to sell the customer on. The 3-piece version was a lot more bluesy and original than the band the customers thought they were getting. There weren’t many complaints, but I suspect our rate would have gone down if we’d have done a 2nd round with that personnel and repretiour.
One of the last gigs we did was in a southeastern Nebraska town that had an actual 1920’s ballroom with a vintage 30’ foot bar and a round stage slightly off-centered in the room, toward the bar. The audience had room to maneuver behind the stage, between the bar and the stage, and there was a large dance floor (people used to dance, believe it!) to the front and side of the stage. There was a runway, about 5’ wide, that ran about15’ from the stage into the middle of the dance floor. There was a slight downward slope on the ramp, high at the stage and low at the end of the ramp, but it was still a 3’ drop from the end of the ramp to the dance floor. I setup the mains, six (we had eight) Altec Lansing 1207A columns, behind and to the side of the band and ran the show from a 12-channel board on a mic stand near my guitar amp. No monitors, we could all hear the mains and ourselves well enough that we didn’t need more crap to haul up and down staircases. I only used one small condenser on the drums, the three vocal mics were all RE18s, the bass went direct ino the board from the bass player’s amp, keys also went direct, and I had a Beyer M500 on my guitar amp; a modified 1956 Fender Harvard. The room held about 350 people and we always packed it. We were doing one of our last 4-piece gigs, so we pretty much went full-out.
In deference to the large turnout and the money we were getting paid, we pretty much played our old lineup with slightly more originals and less blues. The crowd was into it, the dance floor was constantly full, people were screaming their heads off at the oddest times, and the band was rockin’. Because I am a Townshend freak and we did “Won’t Get Fooled Again.” During the synth middle-break where the guitar comes crashing in and we added a short solo and I’d slide on my knees down the ramp while I played the solo; mildly Townshend-style. I didn’t realize that Pete used knee pads under those coveralls, so my style hurt more than his. On the way toward the ramp, the bass player turned into me and clipped the top of my guitar hard enough to break two tuners and take the whole guitar out of tune. As I slid down that ramp, I discovered nothing on my instrument was in any sort of European-shape of tune. So, I did the only thing a lead guitarist can do under any non-ideal conditions: I played as fast as my fingers would move and stayed as high on the neck as possible to mask the complete dysfunction of my guitar. I cut the slide and the solo short and twiddled trills, hammer-ons and pull-offs, and did pick-slide sound effects until we could end the song.
We took a break and I tuned up my back-up guitar. While I tuned the guitar, sitting on the edge of the stage, people crowded around me. I ignored them at first, but after a few moments I realize they were shouting at me but they weren’t mad. “That was the greatest guitar solo I’ve ever heard” and “Great guitar playing, man!” and and “Damn! That was incredible” and even nuttier stuff. It was not just tone-deaf guys, either. Twenty-or-so girls where in the pack squealing away like something good and true had happened. I, literally, didn’t spend a musical micro-second on that solo. Not one “note” was intended and I didn’t even waste much thought on what the rest of the band was doing. And nobody seemed to be laughing (other than the band guys) at my predicament?
As I was finishing up the work on my back-up guitar, in that moment I decided I’d had all of the “pearls before swine” experience I could stand for a lifetime. I spent hundreds, thousands of hours practicing my craft and all I had to do was wiggle my fingers fast and I’m “great?” I thought, “I quit. No more of this band-shit. I’m done.” When we played our last booked gig a few weeks later, that was it for me. Until a friend talked me into a gig doing his music in St. Paul in 2016, I hadn’t played in front of an audience since 1982. I did a lot of live sound tech work, some recording as a tech and as a guitarist, and lots of electrical audio design work, but for the next three decades I had no interest in being “a musician” for a live audience. To this day, there are a really limited number of places I’ll consider exposing myself to an audience. I’m not that fast anymore.
Thursday, August 23, 2018
Hey! This Guy Sounds Like Me
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| From rap to country to pop, it all sucks. |
Wednesday, August 22, 2018
Worshiping Tin-Lead and other Old Bits of Junk Technology
The following is a letter I sent to TapeOp Magazine regarding a silly end rant by John Baccigaluppi about how much he loves tin-lead solder and big iron audio electronic equipment. A year ago, I took a “ghost town Detroit” photography tour and I have stuck a video of that
While it is always entertaining to hear old men (or old souls) rhapsodizing about when “spirits were brave, the stakes were high, men were real men, women were real women and small furry creatures from Alpha Centauri were real small furry creatures from Alpha Centauri,” John Baccigaluppi’s “An Endangered Species” harping about the deficits of lead-free solder was funnier than I suspect it was intended to be. Solder defects have always been a substantial part of electronic equipment failures. In the 80’s, I had a side business repairing Roland Guitar-to-MIDI converters because that company failed to anticipate the mechanical stress of their power supply components on their fragile circuit boards. In my MI equipment repair career, I would estimate that at least 75% of all electronic component failures were initiated by solder connection failures. Even the often-praised point-to-point tube circuits were known to rely on their unreliable mechanical attachment to the terminal posts because the heat from the tube circuits and the lack of flux removal caused the lead to degrade into powdery lead-oxide. As many companies demonstrated over the last century, the beauty of tin-lead solder was that any half-trained chimp could make a mediocre but hard-to-inspect solder connection, but the flaw in that technology was that the circuit designs were rarely conducive to sufficient removal of the flux residue which led to deterioration of the connections with heat, moisture, or just oxygen exposure.
Like the lovers of big iron American cars, unreliable but repairable out of necessity overweight vintage motorcycles, and lead-based ceramics, Baccigaluppi’s rhapsody for the days past when equipment failed often but could sometimes be repaired with enough effort, patience, and money is nothing new. However, those old vehicles rarely survived 50,000 miles without some sort of major overhaul and while they might have survived in a climate-controlled garage for “60 to 70 years” they were useful transportation for about three years before the cost of repair overwhelmed the cost of replacement. Today, a car that doesn’t last for at least 200,000 miles before needing major work is clearly a lemon.
Likewise, I suspect at least a few thousand “vintage” large format consoles have ended up polluting the nation’s water supply because their performance and capabilities didn’t warrant the cost of repair, let alone the real estate necessary to house that equipment. Like old cars, motorcycles, and pottery, the collector/hoarder business in audio equipment is coming to an end. Baccigaluppi asked, “how many pieces of classic recording gear have you seen in a trash dump?” Last fall, I took a “ghost town Detroit” photo tour and saw a building full of “classic recording gear” and broadcasting gear abandoned to metal scavengers in a Detroit public school building: MCI and Otari tape decks, racks of AT&T patch panels, recording and broadcast consoles, effects and signal processing gear, and piles of audio and video patch cables. The school had, supposedly, tried to find a buyer for the broadcast vocational school’s equipment, but no one was interested. So, sooner or later all of that stuff will end up in a trash dump. About a decade ago, I had the opportunity to obtain a pair of Otari consoles that had been used on the first Star Wars movie, just for the cost of getting the consoles out of a 3rd floor warehouse and finding a place to store them. No thanks. So, to the trash dump they went along with a warehouse full of 1970’s and 80’s video equipment.
Some products are worth salvaging, if just for the historical value. Most electronic products are obsolete regardless of whether that was “planned” or not. There is an educational value to repairing an old piece of gear and that shouldn’t be discounted too quickly. There are, however, good reasons why the old equipment gets discarded for the new. There is a wide line between tossing a $600-1,000 phone every year to “stay current” and spending hundreds of hours maintaining old equipment that isn’t even close to capable of performing to modern standards. I suspect the best way to decide where you draw that line is by determining what your time is worth.
Sunday, August 19, 2018
Peter Mayer and Live Music
Saturday night (9/14/2018), I was the sound tech at Zumbrota’s Crossings Gallery for a Peter Mayer show. I’ve been a fan of Peter’s since I first heard “Brand New Harley” at least a decade ago. I bought the CD that song was a part of and discovered other Mayer gems: “John’s Garden,” “Africa,” “Holy Now,” among many other great songs of Peter’s that I’ve discovered (for myself) since. Peter has a solid, dedicated following of fans across the country and, according to posts on his Facebook page, the world.
He earnes it. Not only does he put on a show that covers as much of his huge discography as you would hope and could expect, he puts so much of himself into the performance he has to wind himself up and, then, down again; before and after the show. The sound check is as much a ritual he uses to gear himself up for the performance as it is an opportunity to optimize the sound system.
There is an aspect of performing this kind of personal music in this kind of venue that feels like someone has stripped themself naked in front of you. An audience can sense that kind of intimacy and, if the performer is lucky and talented, the audience can feedback some of that energy and love to the performer closing the loop and creating an environment that is particularly special to music.
Thursday, August 2, 2018
Describing “Good Sound”
A few days ago at a local outdoor concert, while I was suffering with the irratic, distorted, and sometimes painful mix of a local blues band a friend (a drummer) was practically luxuriating in exactly the same mix. His enjoyment came from the fact that when the rest of the group wasn’t blaring or a solo or lead vocal wasn’t totally overpowering the music, he could clearly hear the high hat. That was, in fact, true. Although most of the kit was masked by a muddy and too loud bass and the rest of the kit practically vanished when either one of the two lead guitars were soloing, the vocalist was singing, or the harmonica had either a solo or a fill, when none of those things were happening the high hat and other cymbals were audible. For a while, I was baffled by the thought that someone with a lot of musical talent and experience would zero-in on one aspect of the sound quality of the instrument he plays. After a few hours of thinking about it, I realized that the current state of live music “sound reinforcement” is so inconsistent and generally awful that anyone who really wants to enjoy live music is forced to concentrate on the few, little things that are done not-awfully.
That isn’t anythng new to me and it took me longer than it should to recognize it. As a recording engineer often working for bands and musicians rather than producers and record labels, I developed a psychoacoustics tactic that would often get me past the usual problem of volume wars between band members. Early in every song mix, I “introduced” every player at a level slightly above what I thought might be musicially ideal. If I picked a level and moment that was early and prominent enough that each player had an opportunity to focus on their part and its recorded quality each player would hang on to that impression of their place in the mix and carry it through to the end of the recording. More importantly, every time they listened to the mix hearing that moment would reinforce their feeling of presence and importance in the mix.
I’d love to say I invented this technique, but I have no idea where it came from. I do know that listening to Manfred Eicher’s Pat Metheny Group mixes taught me that “introducing” a solo player’s fills before that player’s solo arrived is a way to familiarize the audience to the music as they are listening to it. It makes something new and different feel familiar and comfortable, which is important when you are trying to fulfill Eicher’s idea that an /engineer or producer’s “role is to capture the music he likes, to present it to those who don't know it yet.” It’s an attempt to reduce the alienation listeners feel when they are exposed to new ideas and sounds. It also works, somewhat, when you are trying to convince a band or musician that your way of presenting their music to listeners has validity.
Tuesday, July 31, 2018
Patience, Like It or Not
In a terrific article, "My Last Project With My Dad: Building My Own Coffin," David Giffels wrote, “He was humble in that way, aware that the task was king, and he its servant. On the dusty jamb of the workshop door was a yellowed card, in the shape of a dove, printed with a Bible quote, Romans 8:25—“’if we hope for what we do not see, we wait for it with patience.’ This was one of the best lessons he’d taught me there, without ever saying a word.”
I’ve written before about “service to the music” being the ideal to which I believe musicians should aspire. Musicians, on average, aspire to considerably lower goals: sex, drugs, and no more than 3 chords per song. Still, I’d like to think that there is still a place for well-crafted songs, well-arranged performances, and highly skilled performers who care about their audience. I know, dream on. All of those things are hard to find in the real world, but I believe they exist. I do.
Wednesday, July 18, 2018
Cool Snarky Puppy Stuff
In case I haven't made this clear, Snarky Puppy is my current favorite recording act. Someday, I hope to see them live and I really hope to make them my favorite live act. These are just a few of my favorite performances from this amazing band. At the least, listen to these pieces with decent headphones. SP goes to incredible lengths to produce high fidelity recordings. They deserve the respect of a decent reproduction system, at the least.

